Below are a list of Frequently Asked Questions (FAQ’s). Incase you have a query and it isn’t available here, please contact us from the “Contact Us” page and we shall be happy to help.
1. DO I HAVE TO DISCLOSE MY EMAIL & PHONE NUMBER FOR REGISTRATION?
Yes. This ensures a secure shopping from your end.
2. HOW DO I RESET MY PASSWORD?
To reset your password, please click on “Forgot my Password” option available in Sign in/Register page. A link to set new password will be mailed to your registered Email ID.
3. CAN I EDIT MY PERSONAL INFORMATION?
Yes you can. It can be done in the “My Account” section.
4. WHAT TYPE OF PRODUCTS DO YOU SELL ONLINE?
VODKA sells women clothing at this point but we plan to diversify into variuos other product lines.
5. HOW DO I KNOW MY VODKA SIZE?
We have provided size charts for each category. Please refer to our “Size Guide” section For more details.
6. HOW DO I MAKE A PAYMENT?
We accept Master Card, Visa credit, Debit & Credit Cards. We also have an option of net banking and Cash on Delivery.
7. HOW CAN I TRACK MY ORDER?
Please use the ‘My Orders’ option on the homepage at the bottom of the screen. For additional information, email us at firstname.lastname@example.org.
8. HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Generally it takes around 5-10 days for your order to be delivered. You can also give us a call on +91 9886714254 or send us an email at email@example.com and we will be happy to help you.
9. WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?
We will do everything possible to have your order delivered to you on time. For any assistance, call us at +91 9886714254 or send us an email at firstname.lastname@example.org and we will be happy to help you.
10. HOW CAN I GET MY ORDER DELIVERED FASTER?
Please call us to fast-track your order. You can reach us via telephone on +91 9886714254 or send us an email at email@example.com
11. HOW DO I RETURN MY PRODUCT?
We have 15-days Return Policy, which is applicable under these circumstances:
Please check the “Returns Policy” for more information.
12. WHAT IS THE VODKA's CANCELLATION POLICY?
Please cancel your order within 24 hours. Please email us at firstname.lastname@example.org or reach us via phone on
+91 9886714254. Please look at our return policy to avoid any confusions.
13. CAN I CANCEL MY ORDER AFTER SHIPPING?
After the order has been shipped it becomes rather difficult for us to cancel it. We would request you to tell us as early as possible about possible cancellations.
14. DO YOU DELIVER OUT OF INDIA?
Please write to us at email@example.com for international deliveries.